Management Matters Traits of Effective Property Managers

 In the first few years of this new century, the view was pretty rosy; it seemed  like property values would do nothing but rise forever. Monthly HOA meetings  actually attracted crowds. HOA boards even had extra money in their budgets.  

 Thanks to the recession’s continuing reverberations however, things are different nowadays. In most  South Florida associations, you can consider yourself lucky if the whole board—much less the residents—shows up for the monthly meeting. You are luckier still if you can actually hold  an annual meeting, or have enough residents who care enough to show up and make  a quorum. Arrears and foreclosures continue to menace the bottom lines of many  associations, while maintenance costs rise irrespective of residents' and  boards' ability to pay.  

 Given all that, it's a big job for volunteer board members to deal with the  day-to-day maintenance of a condo or homeowners association, let alone handle  complaints from disgruntled residents.  

 That's where the property manager comes in. It is for the above-mentioned  reasons—and many more, of course—that a competent, experienced property manager is an essential part of every  HOA's administrative team.  

 Explainer & Enforcer

 According to Joseph West, president of the Community Associations Network LLC, a  nationwide online resource for community associations and those who work with  them, “The role of the manager is to carry out the policies and directives of the  board, and to serve as an effective conduit between owners and the board and  vendors. Managers provide advice and counsel regarding the maintenance and  upkeep of the common areas, and provide accurate information for the board to  use in making decisions. They also handle the administration of association  matters and oversee the actual maintenance and repair to the common areas.”  

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